Privacy Policy

This Privacy Policy explains how Cyntra360 Hub (OPC) Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and discloses information in connection with your access to and use of https://aiopscommunity.com
(the “Platform” or “Services”).

By accessing or using the Platform, you expressly acknowledge, consent, and agree to the practices described in this Privacy Policy.
If you do not agree, you must immediately discontinue use of the Platform.

1. PLATFORM ROLE & DATA CONTROLLER STATUS

AiOpsCommunity operates as a neutral, user-generated content platform.

The Company acts as a data controller for platform operations.

The Company acts as an intermediary for user-generated content.

Users remain solely responsible for information and content they publish publicly.

2. INFORMATION WE COLLECT
2.1 Information You Provide Directly

We may collect:

Name, email address, username

Profile information (bio, image, professional details)

Account credentials

Communications sent to us

Content submitted by you (articles, comments, listings, uploads)

2.2 Automatically Collected Information

When you use the Platform, we may collect:

IP address

Device identifiers

Browser type and version

Operating system

Usage logs, pages viewed, timestamps

Referring URLs

2.3 Payment Information

Payments are processed by third-party payment gateways.

We do not store card numbers, CVV, or banking credentials

Payment providers operate under their own privacy policies

We disclaim responsibility for third-party payment practices

3. PURPOSE OF COLLECTION & USE

We use information for purposes including but not limited to:

Platform operation and maintenance

User authentication and account management

Processing payments and subscriptions

Publishing user-generated content

Enforcing Terms & Conditions and policies

Preventing fraud, abuse, or security threats

Legal compliance and dispute resolution

Analytics, research, and platform improvement

We may use aggregated and anonymized data for any lawful business purpose.

4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

User consent

Contractual necessity

Legal obligations

Legitimate business interests

Protection of legal rights

5. PUBLIC CONTENT & VISIBILITY

Any content you submit for publication may be publicly visible

Public information can be accessed, indexed, or shared by third parties

You publish public content at your own risk

The Company is not responsible for misuse of publicly available information by third parties.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and analytics tools to:

Improve user experience

Analyze traffic and performance

Secure the Platform

You may disable cookies via browser settings; functionality may be affected.

7. DATA SHARING & DISCLOSURE

We may disclose information:

To service providers and partners

To comply with legal obligations or court orders

To protect the rights, safety, or property of the Company or users

In connection with mergers, acquisitions, or asset transfers

To prevent fraud or security incidents

We do not sell personal data as a primary business practice.

8. DATA RETENTION

We retain personal data:

For as long as necessary to provide Services

To comply with legal obligations

To enforce agreements and resolve disputes

For legitimate business purposes

We may retain anonymized data indefinitely.

9. USER RESPONSIBILITIES

You are responsible for:

Accuracy of information you provide

Maintaining confidentiality of credentials

Activities conducted under your account

The Company is not liable for unauthorized access caused by user negligence.

10. DATA SECURITY

We implement commercially reasonable safeguards to protect data.

However:

No system is 100% secure

We do not guarantee absolute security

Users acknowledge and accept this risk

11. THIRD-PARTY LINKS & SERVICES

The Platform may contain links to third-party websites or services.

We do not control third parties

We are not responsible for their privacy practices

Users should review third-party policies independently

12. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed outside your country of residence.

By using the Platform, you consent to such transfers, subject to applicable law.

13. CHILDREN’S PRIVACY

The Platform is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.
If discovered, such data will be deleted.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Company is not liable for indirect or consequential damages

The Company is not responsible for user-generated content

Liability, if any, is limited as set forth in the Terms & Conditions

15. POLICY CHANGES

We may update this Privacy Policy at any time.

Changes are effective immediately upon posting.
Continued use constitutes acceptance.

16. CONTACT INFORMATION

For privacy-related inquiries, complaints, or requests:

📧 hello@aiopscommunity.com

🌐 https://aiopscommunity.com

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