Incident Management
📖 Definition
The practice aimed at restoring normal service operation as quickly as possible after an incident, minimizing the impact on business operations. It involves logging, categorizing, prioritizing, and resolving incidents.
📘 Detailed Explanation
The practice aimed at restoring normal service operation as quickly as possible after an incident, minimizing the impact on business operations. It involves logging, categorizing, prioritizing, and resolving incidents.
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